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DIPLOMA IN 

AIRLINE CUSTOMER SERVICE EXECUTIVE 

BY AVIATION AEROSPACE SECTOR SKILL COUNCIL OF NSDC

Aimfill Batch Start 

12
Days
01
Hours
52
Minutes
52
Seconds

Why AIRLINE CUSTOMER SERVICE

Airline customer service is providing customer support to customers before, during, and after a flight. The difficulties and complexities of air travel can make support a major challenge, but improving it can lead to happier customers, better travel experiences, and improved service ratings.

Who will choose this courses ?.

Working professionals for their career growth or Students who need an immediate job who dos't have much money for their education 

Eligibility: 10+2

Single Diploma AIRLINE CUSTOMER CARE SERVICE

New
Bestseller
Special offer
Single Diploma AIRLINE CUSTOMER CARE SERVICE
Rs.31,500
Quantity
Courses

QUALIFICATION
Intermediate and above

MIN. AGE
18 years

SYLLABUS

Personality Development
Each individual has their own unique personality. This Diploma in customer service course enhances and brushes the student’s inner and outer self in a positive way.

Interviewing skills
The process of the interview involves an exchange of factual information where the interviewer tests the abilities of the interviewee. This Diploma in customer service course helps the student to master this skill to crack the interview professionally during the placements.

Effective Communication skills
Communication skills are a big ‘Yes-Yes’ to nail your core-skill to a great extent. To create a friendly atmosphere to the customers, the art communication skills come into the view. This Diploma in customer service course will improve and nurture those communication skills a little extra.

Customer relationship Management
End of the day, It’s all about how well have we rendered our services to the customers. This Diploma in customer service course instructs the students to develop a healthy and warm relationship with our customers

Problem-solving skills
Undeniably, the aviation industry is huge and passengers of a various kind move towards it. They may need your assistance in various ways. The trait of spontaneity arrives on the scene. Although the person applying for the customer service naturally should possess this quality, we at Fortune Flyers get you ready to face the customers with ease.

Pre-requisites
A Pleasing personality with proper communicative knowledge of English and regional languages, 12th/intermediate passed/appeared
-Because, the customer’s blissful time is our responsibility!

  • Brand Company2
  • Course Code A102
Single Diploma AIRLINE CUSTOMER CARE SERVICE
Rs.31,500
(UG/PG) – BBA IN AIRLINE AND AIRPORT MANAGEMENT The Course package offers University Graduation Post Graduation Coaching along with 6 professional job oriented certifications with the SMART & NSQF Standards with respect to the Sector Skill Council. The Aimfill Students

Safety and Security Procedures

Module 01
Air cabin crew look after and keep airplane passengers safe. Aviation authorities view flight attendants as essential for safety. It is vital that flight attendants remain aware as the majority of emergencies occur during take-off and landing
(UG/PG) – BBA IN AIRLINE AND AIRPORT MANAGEMENT The Course package offers University Graduation Post Graduation Coaching along with 6 professional job oriented certifications with the SMART & NSQF Standards with respect to the Sector Skill Council. The Aimfill Students

Safety Policy and Safety Management System

Module02
A safety management system (SMS) is defined as a systematic approach to managing safety, including the necessary organizational structures, accountability, policies and procedure. The goal of this training to is to ensure that cabin crew are trained and competent to perform their duties within the SMS
(UG/PG) – BBA IN AIRLINE AND AIRPORT MANAGEMENT The Course package offers University Graduation Post Graduation Coaching along with 6 professional job oriented certifications with the SMART & NSQF Standards with respect to the Sector Skill Council. The Aimfill Students

Passenger Check-in

Module 03
Airline cabin crew are responsible for the comfort, safety and welfare of passengers travelling on aircraft during short-haul and long-haul flights. Training and scheduling of Flight Deck Crew to ensure that they meet all licensing and regulatory requirements and can execute high-quality operation in a safe, efficient and customer-friendly manner.
(UG/PG) – BBA IN AIRLINE AND AIRPORT MANAGEMENT The Course package offers University Graduation Post Graduation Coaching along with 6 professional job oriented certifications with the SMART & NSQF Standards with respect to the Sector Skill Council. The Aimfill Students

Passenger Boarding

Module 04
At the time of the boarding, passengers, most of the time, are welcomed at the door of the airplane by the smiling faces of the cabin crew. The posture and their language must be positive, to make the passengers impressed even before take off. These will never know that behind the big smile, in fact, are hiding sometimes long hours of work
(UG/PG) – BBA IN AIRLINE AND AIRPORT MANAGEMENT The Course package offers University Graduation & Post Graduation Coaching along with 6 professional job oriented certifications with the SMART & NSQF Standards with respect to the Sector Skill Council. The Aimfill Students

Manage Lounge Services

Module 05

An unforgettable service experience and ensure that the customer journey through the airport is seamless

Manage Passenger Complaints at Airport

Module 06

The navigation and technical sections are in charge of effective surveying of all new routes and making available all navigation, performance and other necessary operational data to flight crew, to ensure safe air and ground operations.

Team Work & Communication

Module 07

Multilingual flight attendants are often in demand to accommodate international travelers

Employability & Entrepreneurship 

Module 08

Aviation industry involves all kinds of transport – from airplanes, to trains to taxis – as well as haulage and long distance driving. These jobs are great if you enjoy travel but they often involve spending a lot of time away from home making possibilities of exploring a globe of opportunities great career adventures. .... click here to know more about |Apply online|

The course have 8 Modules are Covered in 240 Hrs

THE COURSE HIGHLIGHTS

AIMFILLians now enduring their life as aN AIRLINE CUSTOMER SERVICE EXEcutives

Success Stories , MIllions of Foot prints made over the years in various sectors job roles

Ms Atulya Mamkara

A LEad Cabin Attendant at Indigo. Aimfill fulfilled my dream. I have been living the lifestyle, of a celebrity, at Aimfill I was groomed to be the ONE to explore opportunities beyond borders.. with love.. Aimfill fulfilled my dream 

Mr. Shoaib & Zuber

Aimfill Gave us the Opportunity to explore the TRUE WORLD of Aviation, where for others it was only a DREAM. With Spicejet today we have reached the STARS . A dream come true with Aimfill - our Campus

Ms Sahana

Exploring the world of Aviation, it was only possible , since Aimfill gave us confidence to face all situations with lot of experience , being a part of My International Inflight trip at the age of 18 yrs , I took my first International flight with  EMIRATES - an Impossible DREAM come true with my Campus AIMFILL. Showing us that we can achieve what we want with a great experiential learning experiences. 

Ms. Ashifna

A different world of experience while learning at Aimfill , making a true experience while working. Aimfill was my first step towards success. I thank my campus for giving me great exposure for self development. Thanks to Aimfill

July 08, 2017

+ DIPLOMA IN CUSTOMER SERVICE EXECUTIVE

QP Code:  AAS/Q0301

Sector:  Aerospace & Aviation

NSDC

June 15, 2017

NSDC CERTIFICATIONS

This program is aimed at training candidates for the job of a “Airline Customer Service Executive”, in the “Aerospace & Aviation” Sector/Industry and aims at building the following key competencies amongst the learner

NSDC

May 26, 2017

AIRPORT VISIT

Offering student groups a firsthand glimpse into airport operations.

Outcomes: Students enriched their knowledge in Attributes of a Airport functioning.

SKILL INDIA

AVIATION & AEROSPACE SECTOR SKILL COUNCIL (AASSC) CERTIFICATION


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AIMFILL COURSES

FAST TRACK YOUR CAREER 

AND INCREASE YOUR EMPLOYMENT  

Our graduates go on to work for a wide range of national and international airlines, airports, aviation agencies, in-flight catering companies and international cargo organizations. Aimfill International is proud to offer tailored professional training for students. This program formulates the students to perform in a competitive market with the proper skills which is wanted by major Airlines.

“Aimfill International treats you as the way you would like to be treated”.